Shipping Process & Timelines
Experience luxury delivered. From our workshop to your doorstep, every second is accounted for through our precision fulfillment system.
Order Confirmation
Immediate payment verification ensures your item is reserved instantly.
Quality Inspection
A 24-48 hour meticulous check of every seam, hide texture, and hardware component.
Secure Packaging
Heirloom-grade wrapping designed to protect leather from climate changes during transit.
Priority Dispatch
Hand-off to our premium global partners (DHL/FedEx/UPS) for final delivery.
Complete Visibility
Once your piece clears inspection, you will receive a tracking link. Please allow up to 3 business days for this email to arrive. If you don't see it, contact us at support@decrum.com.
Priority Handling
Paid for fast shipping? Your order is fast-tracked through Quality Control. We target a 2-4 day window for these deliveries. If external logistics interfere, we offer a full shipping fee refund.
Global Efficiency
We maintain inventory in regional hubs across the US, UK, and Pakistan. To guarantee you receive the finest leather available, we automatically route your order from the facility that currently holds the highest-grade stock for your specific size.
Standard Delivery Windows
Our standard fulfillment cycle takes 5-8 business days. This accommodates our strict inspection process, ensuring your jacket arrives in perfect condition.
Lost or Damaged Shipments
Every Decrum shipment is 100% insured. If a package is declared lost by the carrier, we provide an immediate priority replacement or a full refund. Simply reach out to support@decrum.com.
Customs & Import Duties
We work to minimize the impact of international borders. Most shipments arrive without additional fees, but should a delay occur at customs, our team is available to help resolve paperwork issues.