Returns & Exchanges
If the fit isn't perfect, we are here to help.
Exchange for a different size or return for a refund.
IMPORTANT: To ensure quality, your refund will be issued to your original payment method 3-5 business days AFTER the item arrives at our warehouse and passes inspection. We check for signs of wear, damage, or missing tags.
The Process
01 Identify Your Order
Enter your Order Number (e.g., 12345) and email address.
02 Select Items
Choose the specific item(s) you wish to return.
03 Choose Outcome
Select Return for Exchange or Return for Refund.
04 Submit Request
Select your reason and confirm. You will receive immediate instructions.
Our Policies
Return & Refund Instructions
- Initiate within 30 days of delivery via our portal.
- Items must be unworn and unwashed with all tags attached — trying it on indoors is totally fine.
- Return shipping is arranged by the customer at their own cost.
- Damaged or incorrect items are always fully refunded, shipping included — no return fees, in any country. Please report transit damage within 48–72 hours of delivery where possible so we can process your case quickly.
Exchange Instructions
- Select your new size directly in the portal for the fastest replacement.
- Replacement shipping is free; you cover the cost of shipping the original item back to us.